Fonixa uses artificial intelligence, deep learning and voice-emotion technology to transcribe and analyse up to 5,000 hours of customer calls and scans them for emotional patterns to identify happy, sad and angry customers, get insights and improve their customer's experience. This solution can help you eliminate the time and money needed to screen calls manually, and fully automate the process with usable data insights Ubility uses predictive analytics, artificial intelligence and machine learning to help customer support agents quickly find the knowledge base articles and methods they need to support a customer reducing resolution times from minute/hours to seconds, what's more, is it even suggest how you should be talking to each customer in a way that relates to them Dynamics 365 Field Service uses the power of predictive analytics and machine learning to Automate and improve scheduling to dispatch the right technician and get the most value out of your resources Dynamics 365 Field Service uses predictive analytics and machine learning to help empower technicians with a 360-degree view of your customers and real-time guidance to improve resolution time and earn customer trust. Fonixa uses artificial intelligence, deep learning and voice-emotion technology to transcribe and analyse up to 5,000 hours of customer calls and scans them for emotional patterns to identify happy, sad and angry customers, get insights and improve their customer's experience. Ubility uses predictive analytics, artificial intelligence and machine learning to help customer support agents quickly find the knowledge base articles and methods they need to support a customer reducing resolution times from minute/hours to seconds, what's more, is it even suggest how you should be talking to each customer in a way that relates to them Dynamics 365 Field Service uses predictive analytics and machine learning to help empower technicians with a 360-degree view of your customers and real-time guidance to improve resolution time and earn customer trust.